Privacy policy
Information We Collect
At KicaLuxe, we collect various types of information to provide and improve our services:
- Personal Data: Name, email address, shipping address, payment information when you make a purchase
- Usage Data: Pages visited, products viewed, browsing behavior on our site
- Device Information: IP address, browser type, operating system
- Cookies: We use cookies to enhance your shopping experience and analyze site traffic
How We Use Your Information
Your data helps us:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Improve our website and product offerings
- Send marketing communications (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and IT service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
We never sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL encryption for all data transmissions
- Regular security audits
- Limited access to personal data
- Secure payment processing
Your Rights
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Withdraw consent for marketing communications
- Request data portability
- Opt-out of sale of personal information (CCPA)
To exercise these rights, please contact us through our website.
Data Retention
We retain your personal data only as long as necessary:
- Order information: 7 years for tax and accounting purposes
- Marketing data: Until you unsubscribe or request deletion
- Website analytics: 26 months
International Data Transfers
As an international business, your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws through Standard Contractual Clauses or other approved mechanisms.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or email.
Contact Us
For any questions about this Privacy Policy or your personal data, please use the contact form on our website.