Contact us

Customer Support

At KicaLuxe, we value your inquiries and feedback. Our dedicated support team is available to assist you with any questions regarding our aquarium, bird, dog, cat, small animal, and reptile products.

Email Support

For general inquiries, product information, or order assistance:

Customer Service: [email protected]

Business Inquiries: [email protected]

We typically respond within 24-48 hours during business days.

Operating Hours

Our customer support team is available:

Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Sunday: Closed

Quick Answers

For faster service, you may find answers to common questions in our FAQ section regarding:

Order tracking
Shipping policies
Product care guides
Return procedures

Your Feedback Matters

We're constantly working to improve our services. Share your shopping experience or suggestions at [email protected]